| • | Build long-term relationships based on trust and loyalty |
| • | Leverage our capabilities and resources to fully meet the needs of our clients |
| • | Be customer centered, providing unparalleled levels of service as a means of
protecting and building our business over time |
| • | Maintain an uncompromising determination to achieve excellence in everything
we undertake |
| • | Exemplify the highest standards of personal and professional ethics in all
aspects of our business |
| • | Comply fully with the letter and spirit of the laws, rules and ethical principles
that govern us |
| • | Stress teamwork in everything we do |
| • | Maintain the loyalty, the intimacy and the esprit de corps that we all treasure |
| • | Be an organization people can trust — doing what we say and reporting results
with accuracy and objectivity |
